Many of PBworks's most successful customers come from the creative services industry. These creative services firms, which include design, marketing, advertising, and public relations agencies, have found that PBworks's collaboration tools can make their businesses much more productive and profitable. In some cases, these agencies have documented that employees who use PBworks generate more than $1,000 per month of additional productivity.
Many of the greatest productivity gains come from collaborating with your clients. Not only can you save time by cutting down on the status meetings and constant emails and phone calls, you can get your clients more engaged in the creative process, resulting in better work, and greater client satisfaction with the end results.
Rudy Kehler at The Simplify Company, a graphic and interactive design firm in British Columbia, wanted to give his clients more control over their projects. "Clients are terrified of the Big Unknown," Kehler said, "PBworks provides transparency and accountability for the project that gives clients peace of mind." To accomplish this every member of the project team The Simplify Company assembles, including a point person at the client, gets a PBworks account.
Rudy is sensitive to the fact that his clients are sometimes required to provide their managers with status reports at the drop of an email. PBworks allows his clients insight into status without having to ask for an update from Rudy and his team. One of the features Rudy especially likes is the ability to give multiple parties access to view the workspace without being able to make changes. This allows multiple parties at the client to have a direct view of the project and its status while maintaining a single, interactive point of contact with the client, which Rudy finds essential to the smooth running of a project.
To learn more about using PBworks to collaboration with your clients, check out the following resources:
- White Paper: How Creative Services Professionals Use PBworks To Raise Profits
- Case Studies:
- The Simplify Company: Transparency and accountability that gives clients peace of mind
- The Groop: Generating $1,000,000/year in added productivity
- RD2: Collaborating with clients on web content for better results and client satisfaction
- Article: Transcending E-mail as a Platform for Multi-Person Collaboration (Web 2.0 Journal)
- ROI Calculator: PBworksROI.com lets you figure out exactly how much you can save using PBworks
Learn about the available plans or sign up for a free trial. You can also talk with a product specialist by calling 866-945-4463 (+1 (415) 963-4369 outside the US) or emailing sales@pbworks.com.